Kandi here after a loooong break from the blog. Haven’t had enough time to pay attention to this.
Had to post something though after a phone conversation I just had. The photos depict my first and then final emotions. :-)
Having your own business sure does stay interesting. I’ll try to explain as briefly as possible without giving away the identities……
Did a follow up call to a business that has a few things going on, all farm to table type food related.
Months ago, Dave gave one of the family members samples of our coffee along with the wholesale info to take back to the rest for potentially offering it at their “cafe”.
Here’s the conversation summary…..
After identifying myself to the “Boss” and explaining the above story to him, I was given a lesson in what makes good coffee. They need a water filtration system and good water is essential (I agree with that). But, did you know that roasting the coffee is the LAST on the list of what makes good coffee?
The answer to my question as to whether they had even tried our coffee yet….
"We drink lots of coffee here, so I’m sure it was gone within the week. Hey, _______blank for the name__, did you try that coffee that you brought back from the installation place?” Heard from the background _________’s answer: “Oh yea, thanks”. Relayed back to me that ______ said thanks for the coffee. I ended the call by saying that I think the best route is to figure that “We won’t call you, you can call us if or when you’re ready and interested. Thank you for your time.”
and then for the photos above …..
Reminds me of another call months ago. Waited for 2 years after an owner said he wanted our coffee in their high end store. Finally after several managers, they finally ordered and it was only dark roasted coffee (even after I mentioned that he might want to have a few medium or light roasts for other tastes).
Fast forward a couple of weeks later, and knowing the coffee was sold……
The manager said he wouldn’t order again because a couple of customers complained. Wait for the punch line. The customers said that the coffee was roasted too dark.
Refer to the photos again…..
A friend, Michelle G, said I should’ve “Bitch Slapped him”. LMAO
God I love this business! Definitely keeps you on your toes as they say! Certainly need to have a sense of humor or you’d go nuts. Or maybe I am nuts!?? :-)
( I’m sure anyone that has their own small business can relate to these stories. )
Gotta go. Have e-mails to reply to:
- a large order from two farm owners near Penn State that found us while they were in Brazil at the farm where we get our beans
- reply to TX from 2 ladies whose business has grown that they’re on Great American Country channel. Tried our coffee and sent us feedback “Your coffee is awesome!!! Thank you so much for sending samples. We’ll definitely be in touch”….etc